Media Frame 2.0 (in development)
Chorus Call’s webcasting platform, known as the Media Frame, has been overdue for a comprehensive overhaul for quite some time. Currently in development, the Media Frame 2.0 (seen above) has been a primary focus of mine for the past few months. This overhaul includes extensive updates to both design and performance. Webcast audiences can number into the tens of thousands, so an intuitive interface and platform usability, not to mention reliability, are key.
The strengths of Chorus Call’s platform must be maintained and improved as well. Our customers want their webcast to represent the best of who they are. In keeping with our “white glove” approach to service, a myriad of features are available with this product; A few quick examples being audience analytics, supporting a variety of streaming media (think: audio, video, 360 video, etc), closed captioning, multi-language support, chat, live-polling, and a number of others.
In light of this, I’ve learned to be very methodical about the code I write. Identifying problems with the current platform, gathering feedback often, and exercising foresight are essential. After all, as the quote goes, “Good design is invisible. Bad design is everywhere.”
For reference, see the old version of the Media Frame (1.0) (in production).